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Alex Mayr & Balanced Heart

Book an Appointment at Balanced Heart Counselling - Duncan, BC

Thank you for visiting,

Please note, clients may not see Alex for both counselling and RMT services. If you need a referral, I can suggest other amazing therapists for either role upon request

Location:

-Massage Therapy treatments: Alex Mayr RMT is located at Purely Wellness at #101- 15 Canada Ave, Duncan BC. The contact email to ask questions, book, or change RMT appointments is alexmayrrmt@gmail.com

-Counselling services: Balanced Heart Counselling appointments are either held online/virtually or at 351 Festubert St. Duncan, BC**, depending on the appointment type you booked. The in-person office is upstairs and unfortunately not wheelchair accessible. The contact email to ask questions, book, or change counselling appointments is hello@balancedheartcounselling.ca

Payment/Cancellation:

For either service, you can pay that via e-transfer (RMT payments go to alexmayrrmt@gmail.com , Counselling payments go to hello@balancedheartcounselling.ca ), or via credit card through JaneApp. Please note that payments via credit card subject to a 2.4% processing fee. If e-transfers are not sent within 24 hours after the appointment start time, the credit card on file will be charged including the 2.4% credit card fee. Any appointments missed or cancelled with less than 24 hours notice will incur a 100% cancellation fee. An appointment time is reserved just for you. A late cancellation or missed visit leaves a gap in the practitioners’ day that could have been filled by another client. As such, we require 24 hours notice for any cancellations or changes to your appointment.

We do not offer direct billing at this time. Each patient will pay for their session up-front and receive a receipt with the practitioner’s registration number on it that they can forward to their insurance provider. The insurer will compensate the client based on their rules/restrictions.

Please contact us if you have concerns.

Alex Mayr (RCC)
(She/Her/Hers) Counsellor/RCC

Currently accepting a waitlist for new clients, please e-mail hello@balancedheartcounselling.ca to book a free 20 minute virtual consultation.

Alex Mayr (she/her), RMT, RCC, BHSc, MC (Counselling)

My name is Alex, and I’m so glad you’re here. I use she/her pronouns, though I also feel respected by they/them.

I live, work, and play on the unceded territory of the Quw’utsun (Cowichan) peoples, who are part of the Coast Salish Nations. I hold deep gratitude for the privilege of living on this land and am committed to ongoing reflection and practising with cultural humility.

You’re meeting me here as a counsellor, having completed a Master of Counselling degree through City University in 2025. My professional path has been diverse and winding—I’ve worked as a Registered Massage Therapist since 2012, completed an Advanced Diploma in Teaching English to Speakers of Other Languages in 2019, and earned a Bachelor of Health Science in 2021. I also have lived experience as a sex worker. These experiences shape how I show up in the counselling space, grounding my work in body-based awareness, systems thinking, and a deep respect for each person’s unique story.

Outside of my work, I’m a partner to a wonderful nonbinary human, a dog-mum to the best little pup, a language learner, an amateur gardener, a dancer, and a passionate traveller—especially drawn to the culture and landscapes of Japan.

I bring a lived understanding of both privilege and marginalization. As a Canadian-born, non-religious, white person, I hold dominant identities related to race, national origin, and religion. As a gay woman, I also navigate non-dominant experiences of gender and sexuality. My life has included surviving a traumatic brain injury and work as a sex worker—which, coupled with my other identities, inform my deep commitment to destigmatize these experiences and hold space for others navigating similar paths. While I would never assume my experiences mirror your own, I hope it’s helpful to know that I may offer some meaningful points of connection.

I will meet you with empathy, curiosity, and care.

Currently accepting a waitlist for new clients, please e-mail hello@balancedheartcounselling.ca t... Read More

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Balanced Heart Counselling - Duncan, BC
Located at: 351 Festubert St, Duncan
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Need Help? hello@balancedheartcounselling.ca